Privacy Policy

PRIVACY NOTICE

Welcome to the Privacy Notice for MenBazar (“MenBazar”, “we”, “our”, or “us”).
This Privacy Notice explains how we collect, use, disclose, store, and protect your personal data when you access or use our website https://www.menbazar.com, mobile applications, or related services (collectively, the “Platform”).

We respect your privacy and value the trust you place in us. By using our Platform and providing your personal data, you confirm that you have read, understood, and agreed to this Privacy Notice.

APPLICABILITY

This Privacy Notice applies to all personal data collected by MenBazar in connection with the products, services, and features offered through our Platform, either directly by us or indirectly through third parties acting on our behalf.

We collect and process personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

PERSONAL DATA THAT WE COLLECT

We may collect the following categories of personal data, including but not limited to:

1. Personal Identifiable Information

  • Name

  • Email address

  • Mobile number

  • Shipping and billing address

2. Demographic & Lifestyle Information

  • Date of birth

  • Location (city, state, postal code)

  • Preferences, interests, and shopping behavior

3. Account & Login Information

  • Username and password

  • Account credentials created to access MenBazar

4. Transaction & Service History

  • Order details

  • Purchase history

  • Payment status (no card details stored by us)

5. Platform Usage Information

  • IP address

  • Device ID

  • Browser type and version

  • Operating system

  • Time zone and access logs

  • Cookies and similar tracking technologies

6. Customer Support & Feedback

  • Queries, complaints, reviews, or feedback shared with us

COLLECTION AND PROCESSING OF PERSONAL DATA

How We Collect Data

a) Online

We collect personal data when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Participate in surveys, promotions, or contests

b) Offline

We may collect personal data when you:

  • Contact customer support

  • Participate in marketing events or campaigns

c) From Third Parties

We may receive personal data from:

  • Payment gateways

  • Logistics partners

  • Marketing and analytics partners

  • Social media platforms (subject to permissions granted by you)

d) Automatically

We use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Prevent fraud

  • Analyze user behavior

  • Enhance your shopping experience

USE OF PERSONAL DATA

We use your personal data for purposes including:

Order Processing & Fulfilment

  • Processing orders and payments

  • Shipping and delivery updates

  • Handling returns and refunds

Customer Support

  • Responding to queries and complaints

  • Managing service requests

Personalization & Marketing

  • Product recommendations

  • Promotional offers and campaigns

  • Newsletter communications (with consent)

Research & Improvement

  • Website optimization

  • Product development

  • Internal analytics and quality assurance

Legal & Compliance

  • Compliance with applicable laws

  • Fraud prevention and security

SHARING AND DISCLOSURE OF PERSONAL DATA

We may share your personal data only in the following circumstances:

1. Service Providers

Third-party vendors assisting with:

  • Payment processing

  • Order fulfillment

  • Website hosting

  • Analytics and marketing

All such parties are contractually obligated to protect your data.

2. Business Transfers

In case of merger, acquisition, or asset transfer, personal data may be transferred subject to confidentiality and applicable laws.

3. Legal & Regulatory Requirements

When required by law, court orders, or government authorities.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal data from:

  • Unauthorized access

  • Data loss

  • Misuse or alteration

If you believe your data has been compromised, please contact us immediately.

THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or applications.
MenBazar is not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies separately.

DATA RETENTION

We retain your personal data only for as long as necessary to:

  • Fulfill business purposes

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Backup or archived copies may be retained for legal, audit, or regulatory purposes even after deletion requests.

YOUR PRIVACY RIGHTS (DPDP ACT, 2023)

You have the right to:

  • Access your personal data

  • Correction & Update of inaccurate data

  • Erasure of personal data (subject to legal obligations)

  • Withdraw Consent at any time

  • Grievance Redressal

  • Nominate a person to exercise rights on your behalf

CHILDREN’S DATA

MenBazar does not knowingly collect personal data from children below 18 years of age.
If such data is identified, it will be deleted promptly.

GRIEVANCE REDRESSAL

For privacy-related queries or to exercise your rights, contact:

Grievance Officer
Name: To be updated
Email: support@menbazar.com
Working Hours: Monday to Friday, 9:30 AM – 5:30 PM (excluding public holidays)

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Any changes will be reflected with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the updated policy.

Last Updated:January 31,2026

CONSENT

By using MenBazar, you acknowledge and agree to the terms of this Privacy Policy and consent to the collection and processing of your personal data as described herein.